Privacy Policy

Hejex Technology is a software training institute based in India. We operate this Website to provide information about our training programs, courses, and related services. As a data-driven business that uses advertising and analytics platforms — including Google Ads and Google Analytics — we are obligated to be transparent about the data we process.

This Privacy Policy applies to all visitors and users of the Website, regardless of their country of residence. We have written it to comply with applicable data protection laws, including India's Digital Personal Data Protection Act, 2023 (DPDPA) and, where applicable, the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2.1 Information You Provide Directly

When you use our Website, you may voluntarily provide:

• Full name and contact details (email address, phone number)
• Enquiry or course registration information submitted through forms
• Correspondence you send to us via email or contact forms

2.2 Information Collected Automatically

When you access our Website, certain information is collected automatically through cookies, web beacons, and similar technologies, including:

• Device and browser data: IP address, browser type and version, operating system, device identifiers
• Usage data: Pages viewed, time spent on pages, links clicked, referring URLs, and session duration
• Location data: Approximate geographic location inferred from your IP address
• Advertising data: Interactions with Google Ads, including ad impressions and clicks, as managed by Google's advertising systems

2.3 Information From Third Parties

We may receive information about you from third-party advertising and analytics services (such as Google) in the form of aggregated or pseudonymised audience data, conversion reports, and interest-based demographic information.

We use the information we collect for the following purposes:

Our Website uses cookies and similar tracking technologies to enhance your experience and to serve relevant advertising.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. You may also opt out of interest-based advertising by visiting:

• Google Ad Settings
• Your Online Choices (EU)
• Network Advertising Initiative (US)

5.1 Google Ads

We use Google Ads to advertise our courses on Google Search, YouTube, and partner websites. Google Ads uses cookies and device identifiers to:

• Show our ads to users who have previously visited our Website (remarketing)
• Measure the number of conversions (e.g., form submissions) resulting from our ads
• Build audience lists based on your interactions with our Website
• Display ads based on your inferred interests and demographics

Google's data collection and use is governed by Google's Privacy Policy. You can opt out of personalised advertising at google.com/settings/ads.

5.2 Google Analytics

We use Google Analytics to understand how visitors use our Website. Google Analytics collects data such as the number of visitors, pages visited, time on site, and traffic sources. We have enabled IP anonymisation (IP masking), so your full IP address is not stored by Google Analytics. The data collected is aggregated and does not personally identify you.

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.

5.3 Google's EU User Consent Policy Compliance

For visitors in the European Economic Area (EEA), the United Kingdom, and Switzerland, we comply with Google's EU User Consent Policy by obtaining your consent before deploying advertising and analytics cookies. Consent is managed through our cookie consent mechanism upon your first visit to the Website.

In addition to Google, our Website may integrate or interact with the following categories of third-party services:

• Payment processors: If you enrol in a course and make a payment, your payment information is handled directly by our payment gateway provider. We do not store card details.
• Email marketing platforms: If you subscribe to our communications, your email address may be processed by our email service provider.
• Social media platforms: Buttons or links to social media may allow those platforms to collect data when you interact with them. Their collection is governed by their own privacy policies.
• Embedded content: Our Website may embed third-party content (e.g., YouTube videos). These embeds may set cookies on your device.

We are not responsible for the privacy practices of third-party service providers. We encourage you to review their respective privacy policies.

We do not sell your personal data. We may share your information in the following circumstances:

• Service providers: Trusted vendors who assist us in operating the Website and delivering services (e.g., web hosting, analytics, email delivery), bound by confidentiality obligations.
• Advertising partners: We share data with Google for the purposes described in Section 5.
• Legal requirements: When disclosure is required by law, court order, or governmental authority in India or any applicable jurisdiction.
• Business transfers: In connection with any merger, acquisition, or sale of all or part of our business, subject to the acquirer honouring this Privacy Policy.
• With your consent: For any other purpose with your explicit prior consent.

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or regulatory requirements:

• Enquiry and contact data: Retained for up to 3 years from the date of last contact.
• Course registration and student records: Retained for a minimum of 7 years in compliance with applicable Indian law.
• Analytics and advertising data: Governed by Google's retention policies (typically 26 months for Google Analytics).
• Cookies: As specified by each cookie's expiry period.

When data is no longer required, it is securely deleted or anonymised.

Subject to applicable law, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data where we have no lawful basis to retain it.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: Where applicable, you may receive your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right not to be subject to automated decisions: We do not make solely automated decisions that produce legal or similarly significant effects.

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@hejextechnology.com and we will take steps to delete such information promptly.

Your information, including personal data, may be transferred to and maintained on servers located outside India. When we transfer data internationally (for example, to Google's servers in the United States), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms recognised under applicable data protection law.

By using our Website, you acknowledge and consent to the transfer of your information to countries outside your country of residence, including India, the United States, and other countries where Google and other service providers operate.

We implement industry-standard technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may also notify you by posting a prominent notice on the Website or by sending you an email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: