Transparent, fair, and clearly defined — so you can enrol with complete confidence.
Requested within 7 days of enrolment & before 2nd class attended
Requested within 14 days & before 5th class attended (50% returned)
After 5 classes attended or 14 days from enrolment date
This Refund & Cancellation Policy applies to all training programs and courses offered by Hejex Technology, including but not limited to:
You are eligible for a full refund of the course fee paid (minus ₹500 non-refundable registration fee) if both of the following conditions are met:
| Condition | Criteria | Status |
|---|---|---|
| Time Limit | Refund request submitted within 7 calendar days of enrolment date | Required |
| Classes Attended | Student has attended 1 class or fewer (i.e., not attended the 2nd class) | Required |
| Registration Fee | ₹500 registration fee is non-refundable in all cases | Deducted |
| Processing Time | Refund credited within 10–15 business days after approval | Guaranteed |
You are eligible for a 50% refund of the course fee paid (registration fee non-refundable) if both of the following conditions are met:
| Condition | Criteria | Status |
|---|---|---|
| Time Limit | Refund request submitted within 14 calendar days of enrolment date | Required |
| Classes Attended | Student has attended 2 to 4 classes (not yet attended the 5th class) | Required |
| Refund Amount | 50% of the course fee paid (registration fee non-refundable) | 50% Only |
| Processing Time | Refund credited within 10–15 business days after approval | Guaranteed |
No refund will be issued in any of the following circumstances:
Before requesting a refund, students are encouraged to consider the following alternatives at no additional cost:
If you have questions about this policy or your specific situation, contact us before submitting a refund request. We'll find the best path forward.